Our Services
1.
Project Support
1. Improvement required
2. Satisfactory
3. Good
4. Excellent
Clear selection
2.
Technical Expertise
1. Improvement required
2. Satisfactory
3. Good
4. Excellent
Clear selection
3.
Onsite Consultation
1. Improvement required
2. Satisfactory
3. Good
4. Excellent
Clear selection
4.
Lighting Design
1. Improvement required
2. Satisfactory
3. Good
4. Excellent
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5.
After Sales Support
1. Improvement required
2. Satisfactory
3. Good
4. Excellent
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6.
Bespoke Service
1. Improvement required
2. Satisfactory
3. Good
4. Excellent
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Customer Service
1.
Helpfulness of Staff
1. Improvement required
2. Satisfactory
3. Good
4. Excellent
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2.
Responsiveness
1. Improvement required
2. Satisfactory
3. Good
4. Excellent
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3.
Professionalism
1. Improvement required
2. Satisfactory
3. Good
4. Excellent
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4.
Handling Issues
1. Improvement required
2. Satisfactory
3. Good
4. Excellent
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5.
Delivery - Timescale and Accuracy
1. Improvement required
2. Satisfactory
3. Good
4. Excellent
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6.
Returns Process
1. Improvement required
2. Satisfactory
3. Good
4. Excellent
Clear selection
7.
Accountโs Department
1. Improvement required
2. Satisfactory
3. Good
4. Excellent
Clear selection
Products
1.
Choice of Products
1. Improvement required
2. Satisfactory
3. Good
4. Excellent
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2.
Value for Money
1. Improvement required
2. Satisfactory
3. Good
4. Excellent
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3.
Quality
1. Improvement required
2. Satisfactory
3. Good
4. Excellent
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4.
Reliability
1. Improvement required
2. Satisfactory
3. Good
4. Excellent
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5.
Innovation
1. Improvement required
2. Satisfactory
3. Good
4. Excellent
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Marketing
1.
Branding
1. Improvement required
2. Satisfactory
3. Good
4. Excellent
Clear selection
2.
Catalogue
1. Improvement required
2. Satisfactory
3. Good
4. Excellent
Clear selection
3.
Leaflet, Flyers and other Marketing Material
1. Improvement required
2. Satisfactory
3. Good
4. Excellent
Clear selection
4.
Displays
1. Improvement required
2. Satisfactory
3. Good
4. Excellent
Clear selection
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